Free PDF Crisis Communications: A Casebook Approach (Routledge Communication Series) By Kathleen Fearn-Banks
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Crisis Communications: A Casebook Approach (Routledge Communication Series) By Kathleen Fearn-Banks
Free PDF Crisis Communications: A Casebook Approach (Routledge Communication Series) By Kathleen Fearn-Banks
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- Sales Rank: #135103 in Books
- Published on: 2016-08-06
- Original language: English
- Number of items: 1
- Dimensions: 9.02" h x 1.14" w x 5.98" l, .0 pounds
- Binding: Paperback
- 438 pages
Review
"Crisis Communications provides a useful text for undergraduates new to the crisis field. Fearn-Banks has supplemented groundbreaking early case studies such as Johnson & Johnson’s Tylenol case with defining crisis cases such as Columbine and Katrina and more timely studies such as the international Ebola outbreak and racial crises in the United States." – Dr. Barbara S. Gainey, School of Communication & Media, Kennesaw State University
"Crisis Communications: A Casebook Approach integrates the array of concepts necessary for effective crisis response and management: the external and the internal; the organizational and the interpersonal; the strategic and the relational. I use Crisis Communications in my courses because it applies theory to practice, and teaches crisis thinking, not just crisis management." – Dr. Brian Smith, Brian Lamb School of Communication, Purdue University
"Crisis Communications has become a well-recognized and leading textbook across Europe as well, which provides an engaging and up-to-date overview of the practice of this fascinating field. The book is a valuable resource for both students and practitioners who wish to explore and understand crisis communication from a practical and professional perspective through insightful and thought-provoking case studies." - Dr. Gyorgy Szondi, Leeds Beckett University, UK and International Business School, Hungary
About the Author
Kathleen Fearn-Banks is Professor of Communication in the Department of Communication at the University of Washington.
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